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Note from Chief HCV Officer, Cheryl L. Burns
Cheryl Burns Photo

Welcome to Owner News, CHA's bi-monthly e-newsletter. We hope you are enjoying the format and find the information useful as you navigate the ins and outs of the HCV Program. Each issue includes a short how-to, an answer to a common question and a timely program reminder ... plus links to news you may have missed and helpful resources.

How-to: Request a Rent Increase on the HCV Owner Portal 
HCV Owner Portal Rent Increase Request Screenshot

Did you know that requesting a rent increase for an HCV unit must be completed on the HCV Owner Portal?

Once you’ve researched the market and confirmed your eligibility to submit a request, log in to your HCV Owner Portal account at chahcvportal.org, click 'Finance' within the site menu and select ‘Request a Rent Increase’.

Then, make sure to read the disclaimers regarding CHA’s rent reasonableness study. Remember: Comparables* must be submitted prior to your request.

After that, it only takes a few simple steps to complete your request:

  1. Select a unit from the drop-down list, type in the requested rent amount and click ‘YES, please proceed with my request’.
  2. Adobe Sign will launch with a fillable Rent Increase Request Form. Some information will already be pre-filled including the participant name and voucher number. Property owner information will also be pre-filled including property owner name and vendor number.
  3. Carefully read through the ‘reason for request’ field and select all that apply. If change in bedroom size is one of the reasons for your request, it must be supported by a CHA-conducted inspection.
  4. Complete the utility table as it must be filled out even if utilities are not changing.
  5. Check the relevant unit amenities to ensure the rent reasonableness study is pulling units with similar features.
  6. Read and initial next to each item in the Property Owner Certification section.
  7. Lastly, sign and date, then click submit.
    Note: Make sure to read through the form to ensure the information is accurate prior to submitting. Form errors are the most common reason that a rent increase request is delayed!

Once the complete and accurate Rent Increase Request Form is submitted, you will receive a confirmation email. CHA will then review and approve or deny the request within 30 days of receipt.

*The best comparable units are within a 1-mile radius of the property, leased within 1 year without a subsidy, the same property type, the same unit size and the same utility responsibilities.

FAQ Corner: Change of Ownership/Management Packet 
Page 1 of the Change of Ownership/Management Packet

Have you recently purchased a property with existing HCV tenants? Are you thinking about changing your management company? If so, you must complete and submit a Change of Ownership/Management Packet to CHA soon after closing or adding / removing management.

To help avoid delays in payments and ensure a smooth transition, let's take a look at what's included on each page of the 18-page packet.

Instruction Page
This page includes a checklist of all required documentation along with instructions on how and when to submit the request to CHA. Refer to this page as you complete the packet to ensure it’s completed in full.

Change of Ownership/Management Form
Make sure to select ‘type of change’ at the top of the form. If you have more than two (2) properties, submit multiple copies of the form or a list of properties with addresses and Property Index Numbers (PINs).

Tenant List with Familial Relation Certification
List all HCV participants residing in the properties to be changed. If you have more than 12 tenants, submit multiple copies of the form or a list of tenants, addresses and relationship.

Supporting Documentation
Supporting documentation is used to verify ownership, management contract and eligibility to receive funds from the HCV Program.

Housing Assistance Payment (HAP) Contract Assignment
This form ensures the existing HAP Contract is transferred to the new property owner or manager. If there are more the five (5) tenants per address, submit multiple copies of the form or a list of tenants and addresses.

Affidavit of Ownership
The legal deeded property owner(s) must complete this 4-page form for each PIN where a change has occurred and only complete the section (A, B, C or D) that corresponds to the ownership type:

  • Section A: Individual/Sole Proprietor Ownership
  • Section B: Business Ownership
  • Section C: Court Appointed Receiver Ownership
  • Section D: Trust Ownership

Authorization for the Release of Information
Only needs to be completed if applicable.

Management Authorization
This form is optional and only needs to be completed if an individual or company will be conducting business on behalf of the legal deeded property owner, such as receiving Housing Assistance Payments, signing forms and contracts or acting as a representative.

Property Owner Certification
Initial next to each item to certify that you have read, understand and agree to the terms of participation in the HCV Program before you sign/date the last page.

Direct Deposit Authorization
Housing Assistance Payments are only issued via direct deposit. Payee name and SSN/Tax ID must match the IRS W-9 form and documentation! You must include one of the following as supporting documentation: voided check, deposit slip (savings account only) or letter from financial institution.

IRS Form W-9
Payee name and SSN/Tax ID must match the direct deposit form and documentation.

Current HCV property owners can submit the completed packet through their account on the HCV Owner Portal. Once logged in, click on ‘My Account’ within the site menu and select ‘Document Center’ from the drop-down list. For property owners new to the HCV Program, please email the completed packet to ownerservices@thecha.org.

To download the Change of Ownership/Management Packet, visit thecha.org/forms.

Program Reminder: Heat Ordinance    

The Department of Buildings enforces the Chicago Building Code. This includes the Chicago Heat Ordinance, which mandates that during cold weather months property owners and managers must supply heat to rental units or to any unit where property owners do not have individual control of heat.

From September 15 – June 1, the temperature inside a rental residence is required to be at least 68 degrees from 8:30 a.m. to 10:30 p.m. and at least 66 degrees from 10:30 p.m. to 8:30 a.m.

As a reminder, property owner/manager can face fines up to $500 per day, per violation for each day they do not supply adequate heat. The reason for the lack of heat does not matter ... property owners/managers must follow the law and residences must be heated regardless.

Health & Wellness Corner: National Wellness Month 

It’s time to practice some self-care in celebration of National Wellness Month! National Wellness Month is dedicated to prioritizing your mental, physical and emotional health. Here are some ways to prioritize your well-being this month:

Stay hydrated. A healthy water intake can help improve your energy levels and overall bodily functions. 

Do something you love. Your favorite activities such as reading, exercising or listening to music can be major mood boosters.

Work on your To-Do List. No matter how big or small, crossing something off your To-Do List can help put your mind at ease and give you a sense of accomplishment.

Check-in with loved ones. Connecting with friends and family can build a strong sense of belonging and help you feel closer with the people in your life.

Practice mindfulness. Focus on being present and engaged with your senses as much as possible. If you decide to go for a walk, focus on the movement of your body or on your surroundings such as the different colors of any plants or trees you encounter on your walk. When you’re eating, take a moment to observe the different flavors or textures of the food.

Upcoming Events  

OS25 Webinar Series: Intro to the Chicago RLTO
Tuesday, August 19, 1 p.m. to 2:30 p.m. | Register Now

Are you familiar with the Chicago Residential Landlord and Tenant Ordinance (RLTO)? If not, join us as we discuss key rights and responsibilities that will help you successfully and legally manage your property.

OS25 Webinar Series: A Deeper Dive into the Chicago RLTO
Tuesday, August 26, 1 p.m. to 2:30 p.m. | Register Now

Join us as we take an in-depth look at the Chicago Residential Landlord and Tenant Ordinance (RLTO) — covering way more than the basics. By the end of the session, you will be an expert when it comes to the Chicago RLTO.

HCV Paperwork Bootcamp
Tuesday, September 9, 1 p.m. to 2:30 p.m. | Register Now

Details are key when it comes to filling out HCV paperwork. We’re here to guide you so that your paperwork is submitted correctly the first time. This session will primarily focus on completing the full RTA Packet and Change of Ownership/Management Packet but will also cover other important documentation!

OS25 Registration Opening Soon Ad

OS25 Webinar Series: How to Use AffordableHousing.com
Tuesday, September 30, 1 p.m. to 2:30 p.m. | Register Now

Did you know AffordableHousing.com is the largest affordable housing listing network in the country? This session will cover how to list your property on AffordableHousing.com, submit comparable unit data (a major key to leasing up with the HCV Program!), and more.

Resources for Property Owners 
Photo of a staff meeting in a conference room

HCV Webinars are available on-demand!

Dozens of recorded sessions are available for you to watch anytime, including: Equitably and Suitability: Understanding the Tenant Screening Process, Lease Writing 101, Communication and Mediation: The Key to Having a Healthy Relationship with Your Tenant and many, many more!

We want to hear from you! Especially if you’ve never attended one of our educational sessions before ... please take a minute to share what you'd like to see from HCV education and events.
TAKE THE SURVEY

Have leasing-related questions, or want to request a 1:1 consultation? The HCV Owner Outreach team is here to help. Email owneroutreach@thecha.org. ¡También ofrecemos estos servicios en español!

In Case You Missed It:

City Investing $40 Million To Improve Conditions At 7 Homeless Shelters
CHA Bids Adieu to More Than 200 College-Bound Freshmen at 15th Annual Take Flight College Send-Off
Johnson, CTU, CPS Announce Expansion of Sustainable Community Schools in 3 Chicago Neighborhoods

Photo of a stack of books
HCV Online Resources to Bookmark

Affordability Calculator (for non-Mobility area units): chahcvportal.org under the 'Moves' menu.

Search the interactive Mobility Area Map: thecha.org/mobility and scroll to the bottom.

Add comparable units to CHA's rent reasonableness database: AffordableHousing.com (free account required), log in and click 'Comparables' in the left-hand menu.

View/download HAP Statements or submit a rent increase request: chahcvportal.org under the 'Finance' menu.

Thanks for Reading  

We appreciate your continued partnership! If you liked this newsletter, or have topic suggestions for newsletter articles or webinars, reply to this email and let us know.

Looking for past editions of Owner News? Find them on the HCV Owner Portal at chahcvportal.org, under the 'Resources' menu.

 
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Chicago Housing Authority | 60 E. Van Buren Street | Chicago, IL 60605

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